It’s easy to get over excited about different applications and ideas for ways to transform library services. Harder to make sure that we change things that make a difference to library users. Today I’ve been trying to think about what I would want from my library account if I didn’t work at the library. Some are 2.0, others are just things that would make a difference to me.
1. Pay my library fines online with a credit card. If I didn’t work here I would certainly have library fines and I would want to pay fines when I renewed my late books online to save time when in the library and stop my card getting blocked.
2. Manage my loans history. A chronological list is fine but if I can borrow 30 items at a time I would want to manage that list, save items that I may want to borrow again and mark authors that I didn’t like so I don’t make the same mistake twice!
3. RSS feeds for authors and titles. I’m pretty addicted to my Bloglines and I’d like a feed for new books by authors I have enjoyed and a feed for my wish list so I know when new titles I’m interested in have arrived.
4. A wish list! At the moment I add items I want to borrow to my Amazon wish list but I would love a library wish list that I could add to even if the book isn’t available in the library. I’d then like to be able to search for and reserve items from my wish list.
5. Online ILL requesting. I know many libraries do this already but we haven’t quite caught up yet and this is something I would really want as a reader.
6. Books due reminders. Again I’ve seen this elsewhere and it’s something that would make a difference to forgetful folk like me! Email or SMS acceptable.
What would make a difference to you?